Dasar Privasi / Privacy Policy
Dasar Privasi
Dasar ini menerangkan cara SYNAPSIS ENTERPRISE (SA0163793-U), pemilik jenama Mahligai Seni dan laman mahligaiseni.com, mengendalikan maklumat anda selaras dengan Akta Perlindungan Data Peribadi 2010 (Malaysia).
1. Maklumat yang kami kumpul
- Laman ini tiada borang, akaun pengguna atau troli. Kami tidak meminta nama, alamat atau maklumat pembayaran di laman ini.
- Jika anda menghubungi kami melalui WhatsApp, telefon atau emel, kami menerima maklumat yang anda berikan (contohnya nama, nombor telefon dan kandungan mesej) untuk menjawab pertanyaan anda.
- Pembelian dibuat di Shopee; maklumat pesanan dan pembayaran diproses oleh Shopee mengikut dasar privasi Shopee.
2. Kuki, pengiklanan dan pengukuran
- Kami menggunakan Google Ads (tag Google) untuk mengukur keberkesanan iklan kami, contohnya klik ke Shopee, WhatsApp atau telefon. Google boleh menetapkan kuki dan memproses data seperti alamat IP dan maklumat peranti mengikut Dasar Privasi Google.
- Kami menggunakan Google Analytics 4 untuk memahami berapa ramai orang melawat, dari mana mereka datang (contohnya carian Google, iklan atau taip terus) dan halaman mana yang dibaca. Kami melihat angka keseluruhan, bukan siapa anda.
- Jika anda tiba dari iklan Google, pengecam klik iklan (gclid/gbraid/wbraid) disimpan dalam storan pelayar anda selama 90 hari.
- Apabila anda menekan butang WhatsApp, kod pendek seperti (ref: G-Ads), (ref: ChatGPT) atau (ref: Web) ditambah pada hujung mesej supaya kami tahu saluran mana yang membawa anda. Anda boleh memadamnya sebelum menghantar.
- Kami menggunakan laporan prestasi daripada platform pengiklanan (contohnya Google Ads, TikTok for Business dan Shopee) hanya untuk akaun iklan kami sendiri. Kami tidak mengakses, menjual atau berkongsi data pengguna lain.
3. Perkhidmatan pihak ketiga di laman ini
Google Fonts (fon), Google Maps (peta lokasi) dan pautan ke Shopee serta WhatsApp. Perkhidmatan ini tertakluk kepada dasar privasi masing-masing.
4. Penggunaan & penyimpanan
Maklumat hanya digunakan untuk menjawab pertanyaan, menguruskan pesanan dan memperbaiki perkhidmatan serta iklan kami. Kami tidak menjual data peribadi. Maklumat disimpan selagi perlu untuk tujuan tersebut atau seperti dikehendaki undang-undang.
5. Hak anda
Anda boleh meminta akses, pembetulan atau pemadaman data peribadi anda, atau menarik balik persetujuan, dengan menghubungi kami. Anda juga boleh menyekat kuki melalui tetapan pelayar anda.
6. Hubungi kami
- SYNAPSIS ENTERPRISE (SA0163793-U)
- 68, Jalan Keluli AN7/AN, Taman Perindustrian Bukit Raja Selatan, 40000 Shah Alam, Selangor, Malaysia
- Emel: sales@mahligaiseni.com
- Telefon / WhatsApp: +60 14-927 2339
Privacy Policy
This policy explains how SYNAPSIS ENTERPRISE (SA0163793-U), owner of the Mahligai Seni brand and the website mahligaiseni.com, handles your information in line with Malaysia’s Personal Data Protection Act 2010.
1. Information we collect
- This website has no forms, user accounts or shopping cart. We do not ask for your name, address or payment details on this site.
- If you contact us by WhatsApp, phone or email, we receive the information you provide (e.g. name, phone number and message) in order to reply to you.
- Purchases are made on Shopee; order and payment data are processed by Shopee under Shopee’s privacy policy.
2. Cookies, advertising and measurement
- We use Google Ads (Google tag) to measure the effectiveness of our ads, such as clicks to Shopee, WhatsApp or phone. Google may set cookies and process data such as IP address and device information under the Google Privacy Policy.
- We use Google Analytics 4 to understand how many people visit, where they come from (e.g. Google search, ads or direct) and which pages they read. We see totals, not who you are.
- If you arrive from a Google ad, the ad click identifier (gclid/gbraid/wbraid) is stored in your browser for 90 days.
- When you tap a WhatsApp button, a short code such as (ref: G-Ads), (ref: ChatGPT) or (ref: Web) is added to the end of the message so we know which channel brought you. You may delete it before sending.
- We use performance reports from advertising platforms (e.g. Google Ads, TikTok for Business and Shopee) only for our own advertising accounts. We do not access, sell or share other users’ data.
3. Third-party services on this site
Google Fonts (typography), Google Maps (location map) and links to Shopee and WhatsApp. These services are governed by their own privacy policies.
4. Use & retention
Information is used only to answer enquiries, handle orders and improve our service and advertising. We do not sell personal data. Information is kept only as long as needed for these purposes or as required by law.
5. Your rights
You may request access to, correction or deletion of your personal data, or withdraw consent, by contacting us. You can also block cookies in your browser settings.
6. Contact us
- SYNAPSIS ENTERPRISE (SA0163793-U)
- 68, Jalan Keluli AN7/AN, Taman Perindustrian Bukit Raja Selatan, 40000 Shah Alam, Selangor, Malaysia
- Email: sales@mahligaiseni.com
- Phone / WhatsApp: +60 14-927 2339